Privacy Policy
ICO Registered

Who We Are
Essex Habitation Check provides mobile caravan and motorhome habitation inspections across Essex.
We are the Data Controller, responsible for deciding how your personal information is collected, used, and stored.
Information We Collect
We may collect the following details when you contact us, make a booking, or use our services:
•     Name
•     Address
•     Phone number
•     Email address
•     Caravan or motorhome details (make, model, year)
•     Service history
•     Payment information (processed securely by third‑party providers — we do not store card details)

How We Use Your Information
Your information is used to:
•     Arrange and manage bookings
•     Provide habitation checks and related services
•     Send confirmations, reminders, and service updates
•     Issue invoices and receipts
•     Maintain service records
•     Respond to enquiries
•     Meet legal and insurance obligations
We do not sell or share your information with third parties for marketing.
Lawful Basis for Processing
We process your data under:
•     Contract – to deliver the services you request
•     Legitimate Interests – such as maintaining service records and sending reminders
•     Legal Obligation – for tax and accounting requirements
•     Consent – if you choose to receive optional updates or promotions

How Long We Keep Your Data
•     Service records: up to 7 years
•     General enquiries: up to 12 months
•     Marketing consent: until you opt out

How We Protect Your Data
We use secure systems and devices, including:
•     Password‑protected devices
•     Secure booking and payment platforms
•     Antivirus and security software
•     Encrypted communication where appropriate
 

Your Rights
You have the right to:
•     Access your personal data
•     Correct inaccurate information
•     Request deletion of your data
•     Restrict or object to processing
•     Withdraw consent (where applicable)
•     Request a copy of your data
To exercise these rights, contact us using the details below.
Cookies
Our website may use basic cookies to improve functionality and understand how visitors use the site. You can manage cookie settings through your browser.
Contact Us
If you have any questions about this Privacy Notice or how your data is handled, please contact:

Essex Habitation Check
Email: Stevelockyer78@live.co.uk
Phone: 07889793549
Location: Chelmsford, Essex, UK
You also have the right to raise concerns with the Information Commissioner’s Office (ICO).

ICO REGISTRATION NUMBER

ZA082370